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Two girls paddling board on water from Madison Boats
Madison Boats

Frequently Asked Questions

General Questions

  • Do you have power boats?

    Yes! We have several 12-person pontoon boats and an 8-person pontoon boat at Marshall Boats. Additionally we have two 10-person pontoons that are captained out of the Edgewater. We also have one fishing boat at Marshall Boats and a couple fishing boats at Brittingham Boats.

  • Are you open? What times?

    We are open 7 days a week from 8:30am until 8 pm, but we stop renting boats at dusk or at 7:00pm.

  • Can my children go boating alone?

    • Yes, if over 18.
    • Yes, if 10-17 years old and they have an unsupervised Minor Permission Form. Anyone under 18 on their own will have to wear lifejackets at all times.
    • Yes if you signed the one-time minor waiver ahead of time or are on site to sign the waiver for them.
  • I have a dog; can he/she come in the boat? Do you have dog life jackets?

    • Yes, you can bring your dog with you on the boat, but we do not have pet life jackets.
    • Put dogs on old boards as they tear up the boards. Bic Boards are best.  
    • Your dog must remain leashed while in all Madison Parks
  • I want to come down kayaking next week, can I make a reservation?

    Absolutely. The best way is to go online to Madisonboats.com and book your boats right on line. For reservations of 10 boats or more you will receive a 20% discount and you have to make the reservation 48 hours in advance. Please send it to a manager to have a discount code set up.

  • Do you give kayaking, canoeing or paddle boating lessons?

    No we do not have lessons, however, our staff all know about the boats and can give you a few tips and pointers before going out. We find that almost everyone can learn and enjoy boating with a few simple instructions. Also it is best to pick a day with low wind.

The Edgewater Questions

  • Can I reserve a boat for the same day?

    Same day bookings are not available at this time. Bookings must be reserved before 7pm the day before the desired rental slot. Same day bookings without a captain may be available at Marshall Boats via phone call.

  • Are pets allowed?

    Pets are allowed on the boats with an additional cleaning fee. We recommend life jackets for your furry friend but we do not provide pet life jackets.

  • Is fishing allowed?

    Yes! Email us ahead of time and we can set you up with the proper equipment.

  • What is Madison Boats?

    Madison Boats owns and operates Wingra Boats, Brittingham Boats, Marshall Boats, and the boats at The Edgewater.

  • Are life jackets required and/or provided?

    Life jackets are required for those under 13 and recommended for everyone else. Your captain reserves the right to require all to wear life jackets depending on weather conditions. Life jackets are provided and available on the boat.

  • How many people are allowed on the boat?

    Up to 10 people are allowed on the boat, plus your Madison Boats captain. There is ample seating on luxury cushioned benches both in the front and back of the boat.

  • What do I need to rent a boat?

    Renters need to be at least 25 years old with a matching credit/debit card and ID. A waiver will need to be signed upon arrival. Payment is made at the time of booking.

  • What if the weather is bad?

    Madison Boats reserves the right to cancel reservations due to inclement weather, equipment issues, or any other unforeseen issue. In this situation, you will have the option to re-book or a 100% refund.

    The boat will still go out if it is raining, but in the event that there is thunder or lightning, the boat will return to shore/remain at shore until 30 minutes have passed since the last lightning strike/thunder clap. When winds are over 20 mph, the boat will remain docked.

  • What is your cancellation policy?

    Madison Boats reserves the right to cancel reservations due to inclement weather, equipment issues, or any other unforeseen issues. In this situation, you will have the option to re-book or a 100% refund. Should you need to cancel your reservation or change the date of your adventure, here is our policy on refunds and re-booking:

    • More than 1 week from rental re-book at no cost -OR- receive a 100% refund.
    • Within one week to 48 hours before booking re-book at no cost -OR- receive a 80% refund.
    • Less than 48 hours no refunds and a $50 rebooking fee To cancel please email marshallsupport@madisonboats.com or marshall@madisonboats.com (voicemail cancellations will not be accepted).
  • Is there a bathroom on the boat?

    There is no bathroom on the boat so we recommend taking care of bathroom needs prior to departure.